Customer Service - Hess Kennedy Company

CONTACT CUSTOMER SERVICE

Hess Kennedy Company - Hess Kennedy Law Firm says it may take time to contact your creditors and assist you with your request, so please give us 3 business days (please be advised that holidays may delay response time) to research and respond to you with a resolution to your request. It is very important that you include the telephone number or e-mail address at which to contact you. If you are asking for a call back please indicate the best time to reach you. Please remember to continue to monitor your statements. Thank you.

If you prefer to speak directly with a Customer Service Representative you may call us at 1-866-681-2263. Please note the most efficient way to contact Customer Service is in filling out the form below.

Hess Kennedy Company - Hess Kennedy Law Firm Payment Address and Instructions

The following payment instructions are only for clients that have already formally enrolled in the program by making their first payment.

PAYMENT ADDRESS

After making the first payment all subsequent payments should be mailed to:

Hess Kennedy & Company
PO Box 854
Syosset, NY 11791

VERY IMPORTANT
1. All payments must be made payable to "Hess Kennedy & Company".
2. Hess Kennedy & Company will not accept cash or personal checks as payment.
3. Hess Kennedy & Company gladly accepts certified checks, money orders, bank checks, and Western Union Quick Collect. Please see instructions below.
4. Please make sure you clearly print your name and social security number on all payments.

As a means of ensuring timely payments, we recommend the use of Western Union "Quick Collect" Service. The cost of Western Union "Quick Collect" Service is approximately the same as a guaranteed overnight delivery service.

WESTERN UNION

How to use Western Union "Quick Collect" Service:
1.Go to a Western Union designated facility.
2.Select the Western Union "Quick Collect" form (Blue Form).
3.Complete the left-hand side of the form. Your account number will be your social security number. The city and state code will be "CCOADMP, FL". Remember to make the payment payable to "Hess Kennedy & Company".
4.If you need assistance, ask the cashier.

ELECTRONIC FUNDS TRANSFER

Hess Kennedy & Company can have your monthly payments electronically withdrawn from your bank account. This process is called Electronic Funds Transfer or EFT.

Before enrolling, we would like you to read the following "Frequently Asked Questions". If you would like to enroll in the EFT program, there is a button at the end of this section that will link you to the appropriate form. You must print and complete the forms and fax it back to Hess Kennedy & Company.

EFT Frequently Asked Questions

When a counselor sets up an eft at the onset of the program, how long does it take to get started?

If your account was set up on EFT by your counselor, the second payment and all future payments will be withdrawn from your checking account on the date you requested.

How long will it take to set up an account on the EFT program when it is set up through customer service?

Once you fill out the required paperwork we will process your EFT within 72 hours.

What dates are EFT payments pulled?

EFT’s are pulled on the date you specified when you first joined the program. Your creditor due dates should be 15 days after your EFT is pulled.

Can a due date be changed once the EFT is established?

You may change your due date but you must be aware that in doing so you may have to change creditor due dates. If this is not done you may incur late fees from your creditors. Your creditor due date should be 15 days after the EFT debit date. Please be aware if you change your EFT date it might cause a delay or loss of APP benefits.

What happens if a payment is returned for insufficient funds?

If your EFT payment is returned twice in a row, we will not attempt to withdraw the funds again. You will need to contact customer service to reestablish the EFT.

Does the client get charged for insufficient funds?

Insufficient funds for EFT payments are the same as bouncing a check. Your financial institution may assess a fee. Hess Kennedy & Company will charge a $25 insufficient funds handling fee. This fee will be added to your next EFT debit.

What if I want to stop the EFT program or need to change the bank information?

To stop an EFT or change bank information, we must receive an updated kwik pay form along with a copy of a voided check reflecting the new account info at least 3 business days prior to the date the funds are to be transferred. To expedite your request, please fax the information to 866-681-2266.

What if I want to increase/decrease the amount of the money you deducted from my account?

If you want to change the amount of money deducted from your account, you must call Customer Service 3 business days prior to the date the money is scheduled to be debited. If you are increasing a creditor's payment per their request and you have missed the EFT due date for the current month, send the increased funds directly to the creditor for that month only. Call Customer Service to increase your EFT payment for the following month. Example: Your EFT will be debited within 3 days and you received a letter to increase Creditor A from $20 to $25. Send Creditor A $5 directly for the current month and call Customer Service to have EFT increased by $5 for the following month.

Can I pay an account(s) off through EFT?

Accounts can be paid off through EFT. You must call 3 business days prior to the EFT due date to increase the amount deducted from your account. After the increase payment has been deducted, it is important that you call Customer Service to adjust your payment back to the regular payment amount.

There is a $5,000 limit on EFT's. If you would like to payoff accounts and the amount exceeds $5,000 please call Customer Service and they will assist you.

Is there a minimum payment required for EFT?
No.

Hess Kennedy Company - Hess Kennedy Law Firm Important Information For New Clients

IMPORTANT -READ CAREFULLY

Please be sure to read your information package that we mailed to you. During the 30-90 day negotiation period, the proposed payment suggested by your counselor may not meet the minimum requirement of your creditors. We encourage you to pay your creditors the difference of the proposed payment and the minimum payment on your statement during the negotiation period. Once your proposal is accepted by your creditor, this will not be necessary.

To view your proposed payment amounts, please click here

Our program is, in part, a self-help program and we depend on you to take an active role in making the program a success. Telephone calls from your creditors are an indication that adjustments need to be made on your account. If your creditors are calling, it is your responsibility to assist us in determining the root of the problem as a measure of ensuring that program benefits are applied. Failure to follow up with your creditors may lead to program benefits not being applied, which may cause your balances to increase. In many cases this involves you calling your creditors to determine the reason why you are being called or why your statements due not reflect program benefits.

Following is a list of reasons why your creditors may be calling and how you can assist in stopping the calls:

Your creditors have not received a scheduled payment - If you have been making timely payments through our program and your creditors are calling, you may need to adjust your due date with them. Your creditor due dates should coincide with our disbursal date which is usually 6 business days after we receive your payment. These payments should post within 15-20 business days after you made your payment to us. Call your creditors and advise them of payment disbursal dates and amounts based on the information that is provided for you on our info link. If they have not credited payments that were sent to them, the payments may still be in transit or they may be in the process of posting them to your account.

Your Creditors did not accept or process your proposal-When you speak to the creditor, if they did not process a proposal and need another one or if it was denied, please contact us so we may adjust your account and/or send a new proposal. Try to get a fax # from your creditor so we may expedite the proposal acceptance process.

It is normal to receive calls from your creditors after making your first payment. Refer them to Hess Kennedy & Company's Creditor Service number: 1-631-940-2418. Hess Kennedy & Company will confirm that you are enrolled in the program.

Negotiation Period -After you enroll by making your first payment, the initial 30-90 day period is considered the negotiation period. Your creditors will not receive payments from us until you make a second payment to the program. Your creditors want to see evidence of commitment to the program. It is important that your second payment is made on time or your creditors may not accept your proposal. At the end of the negotiation period (30 - 90 days after your first payment), we encourage you to call your creditors to ensure that they processed and accepted your proposals. Some creditors may not re-age your account (bring your account back to a current status) until your proposal has been accepted and you have made three consecutive payments.

It is very important to remember to monitor your monthly statements to ensure you are receiving the appropriate benefits.

More News and Articles about Hess Kennedy Company:

More News and Articles about Hess Kennedy Company at LawyerUCLA
More News and Articles about Hess Kennedy Company at LawyersFL
More News and Articles about Hess Kennedy Company at FindLaw
More News and Articles about Hess Kennedy Company at Flickr
More News and Articles about Hess Kennedy Company at Flickr
More News and Articles about Hess Kennedy Company at 20 six
More News and Articles about Hess Kennedy Company at 21 Publish
More News and Articles about Hess Kennedy Company at Yahoo360
More News and Articles about Hess Kennedy Company at Bebo
More News and Articles about Hess Kennedy Company at Blog
More News and Articles about Hess Kennedy Company at Blog.co.uk
More News and Articles about Hess Kennedy Company at Bloggles
More News and Articles about Hess Kennedy Company at Blogspot
More News and Articles about Hess Kennedy Company at Bloggerteam
More News and Articles about Hess Kennedy Company at Bloghi
More News and Articles about Hess Kennedy Company at Bloghost
More News and Articles about Hess Kennedy Company at Bloglines
More News and Articles about Hess Kennedy Company at Blogs.ie
More News and Articles about Hess Kennedy Company at Blogsome
More News and Articles about Hess Kennedy Company at Bravejournal
More News and Articles about Hess Kennedy Company at Clearblogs
More News and Articles about Hess Kennedy Company at Easyjournal
More News and Articles about Hess Kennedy Company at Eblogs
More News and Articles about Hess Kennedy Company at Egoweblog
More News and Articles about Hess Kennedy Company at Familytimes
More News and Articles about Hess Kennedy Company at Freewebs
More News and Articles about Hess Kennedy Company at Friendster
More News and Articles about Hess Kennedy Company at Geocities
More News and Articles about Hess Kennedy Company at Grab
More News and Articles about Hess Kennedy Company at Greatestjournal
More News and Articles about Hess Kennedy Company at Journalhome
More News and Articles about Hess Kennedy Company at Last.FM
More News and Articles about Hess Kennedy Company at Manicfish
More News and Articles about Hess Kennedy Company at Multiply
More News and Articles about Hess Kennedy Company at MyOpera
More News and Articles about Hess Kennedy Company at Myweblog
More News and Articles about Hess Kennedy Company at Naymz
More News and Articles about Hess Kennedy Company at Livejournal
More News and Articles about Hess Kennedy Company at Nireblog
More News and Articles about Hess Kennedy Company at Sampa
More News and Articles about Hess Kennedy Company at Soulcast
More News and Articles about Hess Kennedy Company at Squidoo
More News and Articles about Hess Kennedy Company at Vox
More News and Articles about Hess Kennedy Company at Voyblogs
More News and Articles about Hess Kennedy Company at Xanga
More News and Articles about Hess Kennedy Company at Flickr
More News and Articles about Hess Kennedy Company at Flickr
More News and Articles about Hess Kennedy Company at Naymz
More News and Articles about Hess Kennedy Company at 20six
More News and Articles about Hess Kennedy Company at 21Publish
More News and Articles about Hess Kennedy Company at Yahoo360
More News and Articles about Hess Kennedy Company at Blog
More News and Articles about Hess Kennedy Company at Bebo
More News and Articles about Hess Kennedy Company at Bloggles
More News and Articles about Hess Kennedy Company at Bloggerteam
More News and Articles about Hess Kennedy Company at Bloghi
More News and Articles about Hess Kennedy Company at Bloglines
More News and Articles about Hess Kennedy Company at Blogs.ie
More News and Articles about Hess Kennedy Company at Blogsome
More News and Articles about Hess Kennedy Company at Bravejournal
More News and Articles about Hess Kennedy Company at Clearblogs
More News and Articles about Hess Kennedy Company at Egoweblog
More News and Articles about Hess Kennedy Company at Familytimes
More News and Articles about Hess Kennedy Company at Freewebs
More News and Articles about Hess Kennedy Company at Friendster
More News and Articles about Hess Kennedy Company at Grab
More News and Articles about Hess Kennedy Company at Greatestjournal
More News and Articles about Hess Kennedy Company at Journalhome
More News and Articles about Hess Kennedy Company at Manicfish
More News and Articles about Hess Kennedy Company at Multiply
More News and Articles about Hess Kennedy Company at Myweblog
More News and Articles about Hess Kennedy Company at Nireblog
More News and Articles about Hess Kennedy Company at Sampasite
More News and Articles about Hess Kennedy Company at Soulcast
More News and Articles about Hess Kennedy Company at Vox
More News and Articles about Hess Kennedy Company at Voyblogs
More News and Articles about Hess Kennedy Company at Typekey
More News and Articles about Hess Kennedy Company at Xanga
More News and Articles about Hess Kennedy Company at Thespartan
More News and Articles about Hess Kennedy Company at Wordpress
More News and Articles about Hess Kennedy Company at Blogyx
More News and Articles about Hess Kennedy Company at Greenpeace
More News and Articles about Hess Kennedy Law Firm at 20six
More News and Articles about Hess Kennedy Law Firm at 21 Publish
More News and Articles about Hess Kennedy Law Firm at Yahoo360
More News and Articles about Hess Kennedy Law Firm at Bloggles
More News and Articles about Hess Kennedy Law Firm at Blog
More News and Articles about Hess Kennedy Law Firm at Blogspot
More News and Articles about Hess Kennedy Law Firm at Bloggerteam
More News and Articles about Hess Kennedy Law Firm at Bloghi
More News and Articles about Hess Kennedy Law Firm at Bloglines
More News and Articles about Hess Kennedy Law Firm at Blogs.ie
More News and Articles about Hess Kennedy Law Firm at Blogsome
More News and Articles about Hess Kennedy Law Firm at Blogyx
More News and Articles about Hess Kennedy Law Firm at Bravejournal
More News and Articles about Hess Kennedy Law Firm at Clearblogs
More News and Articles about Hess Kennedy Law Firm at Familytimes
More News and Articles about Hess Kennedy Law Firm at Freewebs
More News and Articles about Hess Kennedy Law Firm at Friendster
More News and Articles about Hess Kennedy Law Firm at Grab
More News and Articles about Hess Kennedy Law Firm at Greatestjournal
More News and Articles about Hess Kennedy Law Firm at Journalhome
More News and Articles about Hess Kennedy Law Firm at Livejournal
More News and Articles about Hess Kennedy Law Firm at Multiply
More News and Articles about Hess Kennedy Law Firm at Myweblog
More News and Articles about Hess Kennedy Law Firm at Manicfish
More News and Articles about Hess Kennedy Law Firm at Naymz
More News and Articles about Hess Kennedy Law Firm at Sampa
More News and Articles about Hess Kennedy Law Firm at Soulcast
More News and Articles about Hess Kennedy Law Firm at Squidoo
More News and Articles about Hess Kennedy Law Firm at Vox
More News and Articles about Hess Kennedy Law Firm at Voyblogs
More News and Articles about Hess Kennedy Law Firm at Xanga
More News and Articles about Hess Kennedy Law Firm at Flickr
More News and Articles about Hess Kennedy Law Firm at Flickr
More News and Articles about Hess Kennedy Law Firm at Greenpeace
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company
More Reviews and Information about Hess Kennedy Company